Clarity before commitment
Assurance without false guarantees.
Find the answer that reduces uncertainty, then return to the page where your next step belongs. Status, pricing, confirmation, privacy, and responsibility stay clear.
Organized for quick reading
Open only the category you need.
These answers summarize the public standard. The linked service, request, policy, or connection page carries the fuller current detail.
Payments & checkout
Can I check out on the Main Hub today?+
Not yet. The cart safely organizes approved books and review-first inquiries, but it does not collect payment. MagicPay and automatic digital delivery are not presented as active until they are connected and tested.
Why are some items listed without a price?+
Custom work, partnerships, future products, and some coordinated services require review before an accurate quote or next step can be given. A missing price is not replaced with an invented one.
Where do massage payments happen?+
Massage is never ordinary cart checkout. First send an appointment request. If accepted, HealingTouch provides the applicable deposit amount and verified direct-payment instructions.
Books & digital products
Which books are currently represented?+
The current public catalog contains three digital Experiences in Faith → Discernment → Agency order. Each is $14. Book World shows the format and what each title explores.
What happens after a future digital purchase?+
The verified checkout will explain payment, protected delivery, where to find the file, and how to ask for support before the purchase is completed. Automatic delivery is not claimed as active today.
Is Gumroad the SHAYDAGODDESS headquarters?+
No. This Main Hub is the central public home. Gumroad currently supports optional release-news subscriptions and selected external resources.
HealingTouch massage
Does submitting the form confirm an appointment?+
No. Every request is reviewed for availability, location, service fit, safety, provider needs, and other applicable requirements. The appointment becomes official only through HealingTouch confirmation.
What is included?+
Professional mobile setup, hot towels, aromatherapy, and hot stones are included as applicable, safe, desired, and suitable. Red light is an optional $15 per-person add-on. The optional steamer has no public rate yet.
Can I request chair massage, a villa stay, or a group experience?+
Yes, as a request. Chair Massage, private-stay planning, multi-guest arrangements, and hospitality experiences are reviewed individually; unapproved rates or package promises are not published.
Are medical outcomes guaranteed?+
No. HealingTouch provides licensed massage therapy within professional scope. Website descriptions do not diagnose, treat disease, or promise a particular physical, nervous-system, or energetic result.
Store, merchandise & made-to-order work
What does made to order mean?+
Your garment direction, theme, fit, sizes, quantity, colors, proof, price, timing, and terms are reviewed before production. A request is free; if an order is accepted, a 50% deposit follows the approved quote and proof.
Is every item legally one of one?+
Only when the written order confirms an edition quantity of one. Otherwise, the design can still be made with the recipient in mind and carry individual variation without an unsupported one-of-one claim.
Are self-care products for sale now?+
No. Soap, oils, creams, scrubs, candles, and curated sets remain in development until formulas, ingredients, labels, directions, pricing, and fulfillment are genuinely ready.
Websites, partnerships & connections
What is the difference between a new website and a revamp?+
Startup creation builds a new focused site. A revamp improves an existing site’s structure, message, hierarchy, accessibility, and customer journey. Maintenance is a separate, defined update scope.
How do HealingTouch referrals work?+
An approved partner can share one link or introduce a client with permission. HealingTouch reviews the request, communicates with the client, handles intake and payment, and tracks the referral. Full universal terms live on the Connections page.
Can a brand request a partnership ad or ad code?+
Yes. An aligned brand, business, creator, or professional may submit an inquiry through Connections. A post-specific code is considered only after platform eligibility, the content, disclosure, creative approval, timing, compensation, boosting period, and usage rights are confirmed in writing. Codes are shared privately and never create unrestricted content rights.
Does partnership guarantee bookings, income, or placement?+
No. Partnerships and collaborator interest remain subject to fit, verification, availability, law, professional standards, written terms, and current capacity.
Does Shay-Lin act as a real-estate or jewelry professional?+
No. Connection requests can lead to introductions to independent, appropriately qualified providers. The provider controls advice, licensing, pricing, contracts, payment, fulfillment, and the actual transaction.
Privacy, accessibility & technical continuity
What information should I share?+
Share only what the request needs. Do not send passwords, full payment credentials, unnecessary health history, or sensitive records through ordinary email or public forms.
What if a form or feature does not work for me?+
Use the page’s email alternative or contact Shay-Lin. The site provides readability, contrast, motion, spacing, and calm-view controls, but outside services may behave differently.
What happens if the site cannot save something?+
The site explains the issue calmly and offers a retry, copy, email, or direct-page alternative when possible. A local cart may be cleared by browser settings; it never serves as proof of payment or confirmation.
How do I contact support?+
Email is the preferred first channel: bookings.shaydagoddess@gmail.com. Put the page, item, or request type in the subject so the conversation can stay organized.
Appropriate next steps